Practise the difficult conversation before it counts

Your advisors hold realistic voice conversations with AI customers who react like real prospects and raise objections, like a flight simulator for advisory conversations. Instead of expensive role plays in a seminar, every advisor can practise around the clock and gets immediate, objective feedback.

Yes. Time spent in the simulations counts as continuing education time under the IDD training obligation set out in § 34d GewO (German Trade Regulation), 15 hours per year. TODAY documents every training minute automatically, so you can use the times directly for your continuing education record. This turns mandatory training into real practice on your own conversational behaviour.

Yes. The coaching assesses not only conversation skills and closing, but also whether the advice was factually correct and meets the duties of an insurance intermediary under § 34d GewO. This applies in the simulation just as it does in real customer conversations with the TODAY Assistant. Advisors and team leads can see early where technical or regulatory sharpening is needed, before a real customer or an audit does.

The TODAY Assistant sits in on your real customer conversations, transcribes and analyses them and delivers coaching. With the Remix feature you can turn exactly these real conversations into a simulation with one click: the same advisory logic, the same objections, now available to practise as often as you like.

Yes. You store your conversation playbooks once as a scorecard. Simulations and the TODAY Assistant then assess using the same dimensions, the same language and the same tips. This consistency ensures training doesn't fade after two weeks: after onboarding, every advisor gets daily feedback in real appointments and what they learned stays anchored in everyday work.

Every customer profile is fully configurable: age, voice, occupation, financial experience, risk tolerance, key concerns and DISC personality. From the dominant entrepreneur to the conscientious engineer, the avatars react dynamically to the course of the conversation and stay in character, including pushback, follow-up questions and objections.

Yes, that is exactly what the Remix feature is for. TODAY analyses your real advisory conversations and turns them into a simulation with one click: with the matching AI customer, the actual objections and exactly the situation that was difficult in the original. Your advisors practise not on made-up examples, but on the conversations that really happen in your day-to-day work.

The simulations run in the browser, on the desktop and on mobile phones. Your advisors can train whenever and wherever they like, with no additional installation.

With Missions you assign your team training programmes with a minimum score and a number of simulations. In the dashboard you see completion rates, training time, scenario progress and leaderboards, for every advisor and for the whole organisation.

With the ready-made templates you start from day 1. If you want to map your own advisory logic, scenarios and customer profiles are calibrated within a few days.

Yes. TODAY is designed for the European market and meets the requirements of the GDPR and the EU AI Act. Training conversations take place exclusively with AI customers, with no real customer data at all.