Version of May 30, 2024
TERMS
DEFINITIONS
ACCESS AND USE
CUSTOMER RESPONSIBILITIES
FEES & TAXES
CONFIDENTIAL INFORMATION
PERSONAL INFORMATION
INTELLECTUAL PROPERTY
WARRANTY
INDEMNIFICATION
LIMITED LIABILITY
SUBSCRIPTION & TERMINATION
MISCELLANEOUS
EQUITABLE RELIEF
TERMS
These Customer Terms and Conditions (this "Agreement"), effective as of the date on which you click a button or check a box (or something similar) acknowledging your acceptance of this Agreement (the "Effective Date"), is by and between UseToday ApS with offices located at Appleby Plads 4, 1411 Copenhagen ("TODAY") and the entity on whose behalf the individual accepting this Agreement accepts this Agreement ("Customer"). The individual accepting this Agreement hereby represents and warrants that it is duly Authorised by the entity on whose behalf it accepts this Agreement to so accept this Agreement. TODAY and Customer may be referred to herein collectively as the "Parties" or individually as a "Party." The Parties agree as follows:
DEFINITIONS
"Usage Limitations" means the usage limitations set forth in this Agreement and the Order, including without limitation any limitations on the number of Authorised Users (if any), and the applicable product, pricing, and support tiers agreed-upon by the Parties.
ACCESS AND USE
Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, including without limitation the Usage Limitations, TODAY will make available to Customer during the Subscription Period, on a non-exclusive, non-transferable (except in compliance with Section 13.8), and non-sublicensable basis, access to and use of the Services, solely for use by Authorised Users. Such use is limited to Customer's internal business purposes and the features and functionalities specified in the Order. TODAY shall provide to Customer the necessary access credentials to allow Customer to access the Services.
Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, TODAY hereby grants to Customer a non-exclusive, non-transferable (except in compliance with Section 13.8), and non-sublicensable licence to use the Documentation during the Subscription Period solely for Customer's internal business purposes in connection with its use of the Services.
Customer shall not use the Services for any purposes beyond the scope of the access granted in this Agreement. Customer shall not at any time, directly or indirectly, and shall not permit any Authorised Users to:
TODAY reserves all rights not expressly granted to Customer in this Agreement. Except for the limited rights and licences expressly granted under this Agreement, nothing in this Agreement grants, by implication, waiver, estoppel, or otherwise, to Customer or any third party any intellectual property rights or other right, title, or interest in or to the TODAY IP.
Notwithstanding anything to the contrary in this Agreement, TODAY may temporarily suspend Customer's and any Authorised User's access to any portion or all of the Services if:
Notwithstanding anything to the contrary in this Agreement, TODAY may monitor Customer's use of the Services and collect and compile Aggregated Data. As between TODAY and Customer, all right, title, and interest in Aggregated Data, and all intellectual property rights therein, belong to and are retained solely by TODAY. Customer acknowledges that TODAY may compile Aggregated Data based on Customer Data input into the Services. Customer agrees that TODAY may
(i) make Aggregated Data available to third parties including its other customers in compliance with applicable law, and
(ii) use Aggregated Data to the extent and in the manner permitted under applicable law.
CUSTOMER RESPONSIBILITIES
Customer is responsible and liable for all uses of the Services and Documentation resulting from access provided by Customer, directly or indirectly, whether such access or use is permitted by or in violation of this Agreement. Without limiting the generality of the foregoing, Customer is responsible for all acts and omissions of Authorised Users, and any act or omission by an Authorised User that would constitute a breach of this Agreement if taken by Customer will be deemed a breach of this Agreement by Customer. Customer shall use reasonable efforts to make all Authorised Users aware of this Agreement's provisions as applicable to such Authorised User's use of the Services and shall cause Authorised Users to comply with such provisions.
Customer has and will retain sole responsibility for:
During the Subscription Period, TODAY will use commercially reasonable efforts to provide Customer with basic customer support via TODAY's standard support channels during TODAY's normal business hours.
FEES AND TAXES
Where paid for services are agreed between TODAY and Customer per the Order, Customer shall pay TODAY the fees ("Fees") identified in the Order without offset or deduction at the cadence identified in the Order (e.g., monthly or annually). Fees paid by Customer are non-refundable. If Customer fails to make any payment when due, and Customer has not notified TODAY in writing within ten (10) days of the payment becoming due and payable that the payment is subject to a good faith dispute, without limiting TODAY's other rights and remedies:
All Fees and other amounts payable by Customer under this Agreement are exclusive of taxes and similar assessments. Customer is responsible for all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on any amounts payable by Customer hereunder, other than any taxes imposed on TODAY's income. To the extent that TODAY is required by law to pay any such taxes, duties, or other charges to any governmental or regulatory authority, TODAY may invoice Customer for such taxes, duties, or other charges and Customer will pay such invoiced amounts in accordance with this Agreement.
CONFIDENTIAL INFORMATION
From time to time during the Subscription Period, either Party may disclose or make available to the other Party information about its business affairs, products, confidential intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether orally or in written, electronic, or other form or media that:
The receiving Party shall not disclose the disclosing Party's Confidential Information to any person or entity, except to the receiving Party's employees, contractors, and agents who have a need to know the Confidential Information for the receiving Party to exercise its rights or perform its obligations hereunder ("Representatives"). The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required (i) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that the Party making the disclosure pursuant to the order shall first have given written notice to the other Party and made a reasonable effort to obtain a protective order; or (ii) to establish a Party's rights under this Agreement, including to make required court filings. Further, notwithstanding the foregoing, each Party may disclose the terms and existence of this Agreement to its actual or potential investors, debtholders, acquirers, or merger partners under customary confidentiality terms.
When you create an account and access the Service as an individual, If you use an email and password to sign up to the service we will collect your email address, password, name, and organisation.
On the expiration or termination of the Agreement, the receiving Party shall promptly return to the disclosing Party all copies, whether in written, electronic, or other form or media, of the disclosing Party's Confidential Information, or destroy all such copies and certify in writing to the disclosing Party that such Confidential Information has been destroyed. Each Party's obligations of non-use and non-disclosure with regard to Confidential Information are effective as of the Effective Date and will expire three (3) years from the date of termination or expiration of this Agreement; provided, however, with respect to any Confidential Information that constitutes a trade secret (as determined under applicable law), such obligations of non-disclosure will survive the termination or expiration of this Agreement for as long as such Confidential Information remains subject to trade secret protection under applicable law.
PERSONAL INFORMATION
Customer will ensure that its Customer Data, and its use of such Customer Data, complies with this Agreement and any applicable law. Customer is responsible for properly configuring and using the Services and taking its own steps to maintain appropriate security, protection, and backup of Customer Data. Customer may not store or process protected health information (as defined in HIPAA) using the Services unless Customer signs a Business Associate Agreement with TODAY. Customer may not store any payment cardholder information using the Services without TODAY's prior written approval.
INTELLECTUAL PROPERTY
Customer acknowledges that, as between Customer and TODAY, TODAY owns all right, title, and interest, including all intellectual property rights, in and to the TODAY IP and, with respect to Third-Party Products, the applicable third-party providers own all right, title, and interest, including all intellectual property rights, in and to the Third-Party Products.
TODAY acknowledges that, as between TODAY and Customer, Customer owns all right, title, and interest, including all intellectual property rights, in and to the Customer Data. Customer hereby grants to TODAY a non-exclusive, royalty-free, worldwide license to reproduce, distribute, and otherwise use and display the Customer Data and perform all acts with respect to the Customer Data as may be necessary for TODAY to provide the Services to Customer, and a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to reproduce, distribute, modify, and otherwise use and display Customer Data incorporated within the Aggregated Data. Customer may export the Customer Data at any time through the features and functionalities made available via the Services.
If Customer or any of its employees or contractors sends or transmits any communications or materials to TODAY by mail, email, telephone, or otherwise, suggesting or recommending changes to the TODAY IP, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), TODAY is free to use such Feedback irrespective of any other obligation or limitation between the Parties governing such Feedback so long as TODAY does not identify Customer as the source of the Feedback without Customer's prior approval.
WARRANTY
The TODAY IP is provided "as is" and TODAY hereby disclaims all warranties, whether express, implied, statutory, or otherwise. TODAY specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and all warranties arising from course of dealing, usage, or trade practice. TODAY makes no warranty of any kind that the TODAY IP, or any products or results of the use thereof, will meet Customer’s or any other person’s requirements, operate without interruption, achieve any intended result, be compatible or work with any software, system or other services, or be secure, accurate, complete, free of harmful code, or error free.
INDEMNIFICATION
TODAY shall indemnify, defend, and hold harmless Customer from and against any and all losses, damages, liabilities, costs (including reasonable attorneys' fees) ("Losses") incurred by Customer resulting from any third-party claim, suit, action, or proceeding ("Third-Party Claim") that the Services, or any use of the Services in accordance with this Agreement, infringes or misappropriates such third party's copyrights or trade secrets; provided that Customer promptly notifies TODAY in writing of the claim, cooperates with TODAY, and allows TODAY sole authority to control the defense and settlement of such claim.
If such a claim is made or appears possible, Customer agrees to permit TODAY, at TODAY's sole discretion: to
This Section 10.1 will not apply to the extent that the alleged infringement arises from:
Customer shall indemnify, hold harmless, and, at TODAY's option, defend TODAY from and against any Losses resulting from any Third-Party Claim that the Customer Data, or any use of the Customer Data in accordance with this Agreement, infringes or misappropriates such third party's US intellectual property or other rights and any Third-Party Claims based on Customer's or any Authorised User's
This section 10.3 sets forth Customer's sole remedies and TODAY's sole liability and obligation for any actual, threatened, or alleged claims that the services infringe, misappropriate, or otherwise violate any intellectual property rights of any third party.
LIABILITY
Except for:
SUBSCRIPTION & TERMINATION
The initial term of this Agreement begins on the Effective Date and, unless terminated earlier pursuant to Section 12.2, will continue in effect for the period identified in the Order (the "Initial Subscription Period"). This Agreement will automatically renew for additional successive terms equal to the length of the Initial Subscription Period unless earlier terminated pursuant to this Agreement's express provisions or either Party gives the other Party written notice of non-renewal at least thirty (30) days prior to the expiration of the then-current term (each a "Renewal Subscription Period" and together with the Initial Subscription Period, the "Subscription Period").]
In addition to any other express termination right set forth in this Agreement:
TODAY may terminate this Agreement, effective on written notice to Customer, if Customer:
Either Party may terminate this Agreement, effective on written notice to the other Party, if the other Party materially breaches this Agreement, and such breach:
Either Party may terminate this Agreement, effective immediately upon written notice to the other Party, if the other Party:
Upon expiration or earlier termination of this Agreement, Customer shall immediately discontinue use of the TODAY IP and, without limiting Customer's obligations under Section 6, Customer shall delete, destroy, or return all copies of the TODAY IP and certify in writing to the TODAY that the TODAY IP has been deleted or destroyed. No expiration or termination will affect Customer's obligation to pay all Fees that may have become due before such expiration or termination or entitle Customer to any refund.
This Section 12.4 and Sections 1, 5, 6, 8, 9, 10, 11, and 13 survive any termination or expiration of this Agreement. No other provisions of this Agreement survive the expiration or earlier termination of this Agreement.
MISCELLANEOUS
This Agreement, together with any other documents incorporated herein by reference, constitutes the sole and entire agreement of the Parties with respect to the subject matter of this Agreement and supersedes all prior and contemporaneous understandings, agreements, and representations and warranties, both written and oral, with respect to such subject matter. In the event of any inconsistency between the statements made in the body of this Agreement, the related Exhibits, and any other documents incorporated herein by reference, the following order of precedence governs: (i) first, this Agreement; and (ii) second, any other documents incorporated herein by reference.
All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") must be in writing and addressed to the Parties at the addresses set forth on the first page of this Agreement or as identified on the Order Form (or to such other address that may be designated by the Party giving Notice from time to time in accordance with this Section). All Notices must be delivered by personal delivery, nationally recognized signed for on delivery courier (with all fees pre-paid), or email (with confirmation of transmission). All email Notices to TODAY must be sent to legal@TODAY.io. Except as otherwise provided in this Agreement, a Notice is effective only: (i) upon receipt by the receiving Party; and (ii) if the Party giving the Notice has complied with the requirements of this Section.
In no event shall either Party be liable to the other Party, or be deemed to have breached this Agreement, for any failure or delay in performing its obligations under this Agreement (except for any obligations to make payments), if and to the extent such failure or delay is caused by any circumstances beyond such Party's reasonable control, including but not limited to acts of God, flood, fire, earthquake, explosion, war, terrorism, invasion, riot or other civil unrest, strikes, labour stoppages or slowdowns or other industrial disturbances, or passage of law or any action taken by a governmental or public authority, including imposing an embargo.
TODAY may change this Agreement (except for any Orders) from time to time at its discretion. The date on which the Agreement was last modified will be updated at the top of this Agreement. TODAY will provide Customer with reasonable notice prior to any amendments or modifications taking effect, either by emailing the email address associated with Customer's account on the Services or by another method reasonably designed to provide notice to Customer. If Customer accesses or uses the Services after the effective date of the revised Agreement, such access and use will constitute Customer's acceptance of the revised Agreement beginning at the next Renewal Subscription Period or, if Customer enters into a new Order with TODAY, as of the date of execution of such Order.
No failure or delay by either Party in exercising any right or remedy available to it in connection with this Agreement will constitute a waiver of such right or remedy. No waiver under this Agreement will be effective unless made in writing and signed by an Authorised representative of the Party granting the waiver.
If any provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability will not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. Upon such determination that any term or other provision is invalid, illegal, or unenforceable, the Parties shall negotiate in good faith to modify this Agreement so as to effect their original intent as closely as possible in a mutually acceptable manner in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.
This Agreement is governed by and construed in accordance with the internal laws of Denmark without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of Denmark. Any legal suit, action, or proceeding arising out of or related to this Agreement or the licences granted hereunder must be instituted in the courts of Denmark and each Party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.
Customer may not assign any of its rights or delegate any of its obligations hereunder, in each case whether voluntarily, involuntarily, by operation of law or otherwise, without the prior written consent of TODAY. Any purported assignment or delegation in violation of this Section will be null and void. No assignment or delegation will relieve the assigning or delegating Party of any of its obligations hereunder. This Agreement is binding upon and inures to the benefit of the Parties and their respective permitted successors and assigns.
EQUITABLE RELIEF
Each Party acknowledges and agrees that a breach or threatened breach by such Party of any of its obligations under Section 6 or, in the case of Customer, Section 2.3, would cause the other Party irreparable harm for which monetary damages would not be an adequate remedy and agrees that, in the event of such breach or threatened breach, the other Party will be entitled to equitable relief, including a restraining order, an injunction, specific performance and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity or otherwise.
PUBLICITY
TODAY may identify Customer as a user of the Services and may use Customer's name, logo, and other trademarks in TODAY's customer list, press releases, blog posts, advertisements, and website (and all use thereof and goodwill arising therefrom shall inure to the sole and exclusive benefit of Customer). Otherwise, neither Party may use the name, logo, or other trademarks of the other Party for any purpose without the other Party's prior written approval.